Effective Date: July 31, 2024

Last Updated: July 31, 2024

ProFinder International («we,» «us,» or «our») is committed to protecting the privacy of our clients, potential clients, website visitors, and other individuals with whom we interact («you»). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in connection with our nearshore and business process outsourcing (BPO) services.

1. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, mailing address, company name, and job title.  
Business Information: Information related to your company, industry, and business needs.
Website Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and referring URL.
Other Information: Any other information you voluntarily provide to us, such as through inquiries or feedback.

2. How We Use Your Information

We may use your personal information for the following purposes:

Providing Services: To provide, maintain, and improve our nearshore and BPO services.
Communication: To communicate with you about our services, respond to your inquiries, and send you relevant information.
Marketing: To send you marketing communications about our services, if you have opted in to receive them.
Analytics: To analyze website usage data and improve our website and services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with the following third parties:  

Service Providers: Third-party service providers who help us operate our business and provide our services, such as IT providers and marketing agencies.  
Business Partners: Business partners with whom we jointly offer services or engage in marketing activities.
Legal Authorities: Government agencies or other authorized parties if required by law or to protect our legal rights.

4. Your Privacy Choices

You have the following choices regarding your personal information:

Access and Correction: You may request to access, correct, or update your personal information.
Marketing Communications: You may opt out of receiving marketing communications from us.
Cookies: You may adjust your browser settings to manage cookies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.  

6. International Data Transfers

As a nearshore company, we may transfer your personal information to countries outside of your home country, including Mexico. We will ensure that any such transfers comply with applicable data protection laws.

7. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.  

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.  

10. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:  

ProFinder International
Puerto Vallarta, Jalisco, MX
info@profinderinternational.com